AHRI hears how Self-Service empowers people

June 2007

Successful businesses achieve their strategic goals by putting decision-making tools in the hands of people organisation-wide; Empower CEO Alan Greig told a major HR conference this month.

Mr. Greig was speaking at the AHRI National Convention, held by the Australian Human Resource Institute, at the Sydney Convention Centre on June 4-5. Explaining the business benefits of deploying an HR system with self-service capabilities, Mr. Greig said organisations faced many challenges to manage their people successfully. “They need to do more with less when 48-hour days are just too short,” he said.

“As well as providing 24x7 service, they must retain good staff, identify underproductive employees and assist them to maintain a good life/work balance,” he said. “The key to unlocking this seemingly impossible success is to provide the right information to the right people at the right time. It should be easy to access and understand in order to reduce transaction times and lower costs.”

Mr. Greig said Empower had delivered this ability to many customers Australia-wide including Sydney Turf Club and national insurer Lumley Insurance. “Sydney Turf Club runs two of Australia’s premier sporting and entertainment venues, Rosehill Gardens and Canterbury Park,” he said.

“Its more than 800 full-time and casual employees work in areas from customer service, catering and sales & marketing to horticulture, facilities management and track & stable maintenance. Sydney Turf Club implemented Empower-HR’s Employee Self-Service module as part of a move to electronic payslips in order to save time, reduce stationery costs and lower the cost of printing and distribution.

“Employees on-site can use a touchscreen kiosk to access their records while the Sydney Turf Club website has a link to an employee login which allows its people to access their own details via the internet. At any time, they can view payslips online, enter leave requests and check personal details. As a result of this investment, Sydney Turf Club has achieved major time and cost savings.”

Mr. Greig said Empower’s vision was to be regarded as the leader in providing HR and payroll solutions that proactively helped managers to manage. “Our focus is to deliver information to managers before they ask for it,” he said. “Empower-HR is designed to allow organisations to define what information is relevant for workforce management and also to define what key measurement indicators apply, such as limits on accrued annual leave and sick days.

“In a nutshell, HR functionality is widely used now and is a runaway favourite to create efficiencies in business processes, eliminating the need for human interaction for tasks that are considered as essential administration. Along with strategic changes to the organisation, this frees HR specialists to play an integral part of strategic thinking, leadership and tasks.”

For more information about Empower-HR Employee Self-Service, call Alan Greig on 08 8332 6988 or email alan.greig@empower.com.au.

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